Mandate
We are authorised and regulated by the FCA, registered no FRN: 757830
We are a credit broker of vehicle finance; we are not a funder or a lender.
The Company’s Sales Executive that you deal with has sent you an order form & Information Notice detailing:
- The main characteristics of the goods.
- Our address and contact details.
- The total price of the goods.
- Details of any additional costs.
- The arrangements for payment
- Any cancelation charges that could apply.
You must carefully read all insurance documents and vehicle finance/Leasing documents that we send you, including the wear and tear company guidelines document that will explain what will and will not be covered by ourselves to ensure they meet with your requirements. If you are in doubt over any of the policy terms or conditions, please contact us immediately for clarification. Policy documents are available upon request.
You have the right to cancel this arrangement at any time and your refund will be based on a pro rata refund. All returns of premium following cancellation or adjustment will be detailed within your policy documentation, please read this carefully before cancellation of a policy.
Cancellation will only be accepted at the discretion of Hippo Vehicle Solutions Ltd, and subject to payment of all reasonably resulting costs and/or losses. Hippo Vehicle Solutions Ltd reserve the right to charge an administration fee of £35 including VAT to make amendments or cancel policies on your behalf.
Any costs incurred by debt collection agents in the course of collection of any outstanding sum will also be payable.
Your refund will be executed in the same way that payment was made originally by you and will be made within 30 days from request.